Customer Care Specialist with Russian (m/f/d) – transporeon

At Transporeon we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

Customer Care Specialist with Russian (m/f/d)

Full Time
Kraków, Poland
Professionals
September 10, 2021
Remote (flexible)
You are ready, if you have…
  • the willingness to participate in our mission to digitize the logistics world by bringing modern solutions to the users, which significantly improve their daily work
  • near-native level of Russian, fluent English and Polish language skills and ability to use them in verbal and written formal communication;
  • first experience in Customer Service or Customer Care will be an asset
  • fast technical comprehension, are comfortable in MS Office Suite, and willingness to learn more
  • high level of organizational skills, pro-activity, and reliability
We are ready and waiting with…
  • diverse tasks in answering customers’ inquiries about the usage of our platform Transporeon, especially with login, navigation within the modules, creating new user accounts
  • supporting our customers with their queries regarding received invoices (payment details, status of invoices)
  • administrative tasks as problem analyses, information to our customers, small translations
  • a professional but fun work environment with friendly co-workers
  • security of successful and growing international company
  • friendly and fast recruitment process giving you a chance to show your abilities and motivation